# Salesforce Sales Cloud

by [Salesforce](/organizations/salesforce/)

- **ID:** `b7f3114f-4af3-4dde-8951-4174f8a20d73`
- **JSON API:** /api/v1/catalog/products/b7f3114f-4af3-4dde-8951-4174f8a20d73/
- **Slug:** salesforce-sales-cloud
- **Product website:** https://www.salesforce.com/sales/cloud/
- **Pricing:** https://www.salesforce.com/sales/pricing/
- **Organization website:** https://www.salesforce.com
- **Categories:** [Customer Relationship Management](/categories/crm/)

## Description

Sales CRM software for managing leads and sales pipelines.

## AI-native score

**Tier C — 41/100 · research coverage 42/100.** This grade measures agent-readiness and is not a substitute for your own security or vendor-risk review. See [methodology](/methodology/) for how the grade and coverage are computed. Unresearched decision fields score zero in the grade.

| Component | Applies | Raw | Effective weight | Nominal weight | Contribution |
| --- | --- | --- | --- | --- | --- |
| Integration | Yes | 1/10 | 35% | 35% | 3.5 |
| Trust | Yes | 2/6 | 30% | 30% | 10.0 |
| Portability | Yes | 4/4 | 20% | 20% | 20.0 |
| Security | Yes | 2/4 | 15% | 15% | 7.5 |

- **Integration signals:** Command-line interface (+1)
- **Trust signals:** Sandbox environment (available, +1); Verified trust center (+1)
- **Portability signals:** Data export (partial, +1); Data import (partial, +1); Open standards (+1); Standard protocol access (+1); No proprietary-SDK lock-in (+1)
- **Security signals:** MFA available (+1); Compliance certifications (+1)

## Trust & Data Policy

- **Trust center:** [Vendor trust center](<https://www.salesforce.com/trust/security/>)
- **Multi-factor authentication:** ✓ Available
- **Sandbox environment:** ✓ Available
- **Data export:** ○ Partial
- **Data import:** ○ Partial
- **Open standards:** ✓ Yes
- **Standard protocol access:** ✓ Yes
- **No proprietary-SDK lock-in:** ✓ Yes
- **Self-hostable:** – No
- **Not yet researched:** llms.txt, WebMCP, Headless signup, Zero data retention, No generative AI training, Hard budget caps, Documented provider swap, Open source

## Confirmed absences

These decision fields were researched and confirmed absent — not available based on current evidence, until contrary information supersedes the finding. Each carries the check performed, the page checked, and the date, so you can act on the negative without repeating the research. A label-scoped absence applies only to its label (e.g. no SOC 2 does not mean no certifications).

- **Self-hostable** — confirmed absent (whole field), checked 2026-10-13. Checked Sales Cloud pricing and deployment options; the listed service plans offer hosted Salesforce organizations without a self-hosted/on-premises deployment. Source: https://www.salesforce.com/sales/pricing/

## Security & Compliance

We confirm that cited vendor pages support these certification claims; we do not independently audit the reports. A shared trust or security page can support several certifications. We do not require separate public report links because reports may require login, vendor approval, or a nondisclosure agreement. Ask the vendor for reports and applicable coverage before a procurement decision. These listings expose no per-claim check date; the entry's updated date does not date the supporting evidence.

- **Compliance certifications:** System and Organization Controls 2
**Access controls:** Not yet researched.

## Capabilities

No capabilities listed.

## Jobs To Be Done

- **Manage a sales pipeline** — Track sales opportunities and advance deals through pipeline stages.

## Offers

**Pricing page:** https://www.salesforce.com/sales/pricing/

### Starter Suite

- monthly: 25 USD per user/month; payment unknown; commitment unknown


## Reviews

No approved reviews yet.

## Benchmarks

No benchmarks listed.

## Documentation

No documentation links listed.

## API Specs

Not yet researched.

## MCP Servers

Not yet researched.

## A2A Servers

Not yet researched.

## Native Connectors

Not yet researched.

## Command-Line Interfaces

- [Salesforce Data Loader command line](https://github.com/forcedotcom/dataloader) (`salesforce-data-loader`)

## Developer Kits

Not yet researched.

## Agent Skills

Not yet researched.

## Related products

- [Attio](/organizations/attio/products/attio/) by Attio — Tier C. Same job: Manage a sales pipeline (Finishes, delegation unknown).
- [HubSpot Sales Hub](/organizations/hubspot/products/hubspot-sales-hub/) by HubSpot — Unrated. Same job: Manage a sales pipeline (not assessed).


## Add this badge to your site

Own this product? The Open Agent Guide badge shows visitors and crawling agents your verified AI-native grade, stays current as your entry is verified, and links back to this page. It reflects only the verified tier and can't be self-set.

Badge image: https://www.openagentguide.com/organizations/salesforce/products/salesforce-sales-cloud/badge.svg (seal), https://www.openagentguide.com/organizations/salesforce/products/salesforce-sales-cloud/badge.svg?style=flat (flat). For the copy-paste HTML and Markdown embed code and the optional schema.org `Review` snippet, open the badge panel on [this product's page](https://www.openagentguide.com/organizations/salesforce/products/salesforce-sales-cloud/#badge-embed-heading). See [how scoring works](/methodology/).

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Content licensed under [CC BY-SA 4.0](https://creativecommons.org/licenses/by-sa/4.0/).

