# Loops by [Loops](/organizations/loops/) - **ID:** `24ff918a-09b8-4bbe-8427-69c2a0fe1731` - **JSON API:** /api/v1/catalog/products/24ff918a-09b8-4bbe-8427-69c2a0fe1731/ - **Slug:** loops - **Product website:** https://loops.so - **Documentation:** https://loops.so/docs - **Pricing:** https://loops.so/pricing - **Organization website:** https://loops.so - **Categories:** [Email API / Transactional Email](/categories/email-api-transactional-email/), [Marketing Email](/categories/marketing-email/) ## Description Hosted email platform for software companies that sends marketing, product, and transactional email, with workflows triggered by events and a transactional email API. ## AI-native score **Tier C — 46/100 · research coverage 46/100.** This grade measures agent-readiness and is not a substitute for your own security or vendor-risk review. See [methodology](/methodology/) for how the grade and coverage are computed. Unresearched decision fields score zero in the grade. | Component | Applies | Raw | Effective weight | Nominal weight | Contribution | | --- | --- | --- | --- | --- | --- | | Integration | Yes | 5/10 | 35% | 35% | 17.5 | | Trust | Yes | 1/6 | 30% | 30% | 5.0 | | Portability | Yes | 4/4 | 20% | 20% | 20.0 | | Security | Yes | 1/4 | 15% | 15% | 3.8 | - **Integration signals:** MCP server (+2); Command-line interface (+1); SDK / developer kit (+1); Agent skill (+1) - **Trust signals:** Verified trust center (+1) - **Portability signals:** Data export (partial, +1); Open standards (+1); Standard protocol access (+1); No proprietary-SDK lock-in (+1) - **Security signals:** Compliance certifications (+1) ## Trust & Data Policy - **Trust center:** [Vendor trust center]() - **Data export:** ○ Partial - **Open standards:** ✓ Yes - **Standard protocol access:** ✓ Yes - **No proprietary-SDK lock-in:** ✓ Yes - **Self-hostable:** – No - **Open source:** – No - **Not yet researched:** llms.txt, WebMCP, Headless signup, Multi-factor authentication, Zero data retention, No generative AI training, Hard budget caps, Sandbox environment, Data import, Documented provider swap ## Confirmed absences These decision fields were researched and confirmed absent — not available based on current evidence, until contrary information supersedes the finding. Each carries the check performed, the page checked, and the date, so you can act on the negative without repeating the research. A label-scoped absence applies only to its label (e.g. no SOC 2 does not mean no certifications). - **Open source** — confirmed absent (whole field), checked 2026-10-09. Checked the Loops terms of service for any statement that the product is open source or source-available; it describes a proprietary hosted service and names no source-available offering. Source: https://loops.so/terms - **Self-hostable** — confirmed absent (whole field), checked 2026-10-09. Checked the Loops pricing page for any self-hosted or on-prem plan; it presents only the hosted, contact-based plans with no self-managed deployment option. Source: https://loops.so/pricing ## Security & Compliance We confirm that cited vendor pages support these certification claims; we do not independently audit the reports. A shared trust or security page can support several certifications. We do not require separate public report links because reports may require login, vendor approval, or a nondisclosure agreement. Ask the vendor for reports and applicable coverage before a procurement decision. These listings expose no per-claim check date; the entry's updated date does not date the supporting evidence. - **Compliance certifications:** System and Organization Controls 2 **Access controls:** Not yet researched. ## Capabilities - **Lifecycle email automation** — Trigger and sequence marketing and product emails from contact behavior and events. - **Transactional Email Sending** — Send transactional email programmatically via an API or SMTP relay. ## Jobs To Be Done - **Automate SaaS lifecycle email** — Send onboarding, product, and win-back email for a software product from one platform. - **Send transactional email** — Deliver programmatic transactional email such as receipts, password resets, and notifications. ## Offers **Pricing page:** https://loops.so/pricing No offers listed. ## Reviews No approved reviews yet. ## Benchmarks No benchmarks listed. ## Documentation The primary documentation link is at the top of this page. No other documentation links listed. ## API Specs Not yet researched. ## MCP Servers - [Loops MCP server](https://mcp.loops.so) — [setup documentation](https://loops.so/docs/mcp-server) ## A2A Servers Not yet researched. ## Native Connectors Not yet researched. ## Command-Line Interfaces - [Loops CLI](https://loops.so/docs/cli) (`loops-cli`) ## Developer Kits - [Loops JavaScript SDK](https://loops.so/docs/sdks/javascript) — Languages: JavaScript, TypeScript ## Agent Skills - [Loops agent skills](https://loops.so/docs/skills) ## Related products - [Mailjet](/organizations/mailjet/products/mailjet/) by Mailjet — Tier C. Same job: Send transactional email (not assessed). - [Resend](/organizations/resend/products/resend/) by Resend — Tier B. Same job: Send transactional email (Finishes end to end). - [Postmark](/organizations/postmark/products/postmark/) by Postmark — Tier B. Same job: Send transactional email (Finishes end to end). - [Mailgun](/organizations/mailgun/products/mailgun/) by Mailgun — Tier C. Same job: Send transactional email (not assessed). - [Mailtrap](/organizations/mailtrap/products/mailtrap/) by Mailtrap — Unrated. Same job: Send transactional email (not assessed). - [Amazon SES](/organizations/amazon-ses/products/amazon-ses/) by Amazon Web Services — Unrated. Same job: Send transactional email (not assessed). ## Add this badge to your site Own this product? The Open Agent Guide badge shows visitors and crawling agents your verified AI-native grade, stays current as your entry is verified, and links back to this page. It reflects only the verified tier and can't be self-set. Badge image: https://www.openagentguide.com/organizations/loops/products/loops/badge.svg (seal), https://www.openagentguide.com/organizations/loops/products/loops/badge.svg?style=flat (flat). 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